Yuriy Tolokonnikov

Yuriy Tolokonnikov is a QA Engineer and Technical Support Specialist at Emerging Travel Group since July 2022, responsible for user support of internal products and contributing to service improvement initiatives. Previously, Yuriy served as a Technical Support Specialist at АО "ЭР-Телеком Холдинг" from January 2022 to July 2022, where responsibilities included supporting internet service users, conducting primary and secondary problem diagnostics, and educating users about technology.