Jamie Rawluk is an experienced professional in automation engineering and customer solutions, currently serving as the Automation Engineering Implementation Manager and previously as the Customer Solutions Manager at Emerson since July 2019. Jamie has a strong background in customer care and support management from a tenure at Zedi, where roles included Customer Solutions Manager, Customer Care Manager, Manager of Automation Engineering & Support, and Control Center Team Lead. Jamie also held the position of Control Center Manager at Zedi Control Center, overseeing a team of 10 and managing critical tasks such as process implementation, remote commissioning of oil and gas wells, troubleshooting, and training. Earlier experience includes working as Control Center Lead Operator at Noralta Technologies Inc. and Technical Support Representative at Shaw Communications. Jamie holds a Programmer Analyst Certificate in Computer Programming from CDI College.
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