Nur Z.

Nur Z. currently serves as the IT Service Delivery Lead at Emerson since November 2023, following a role as Project Support Specialist at KATSANA from June to November 2023. Prior experience includes positions at Kyndryl as a Senior Associate in Customer Service and Service Delivery Specialist, where responsibilities involved IT project leadership and support operations. Before Kyndryl, Nur Z. worked at IBM for nearly nine years in various roles, including Technical Support Specialist and Service Delivery Specialist, focusing on end-user and client IT support. Earlier experience includes IT helpdesk roles at Portal One and EIS Services. Education includes a Bachelor's degree in Computer Science (Networking and Security) from Universiti Teknologi Malaysia and a Diploma in IT Networking from Politeknik Tuanku Syed Sirajuddin Perlis.