Aqib Khan

Aqib Khan has a diverse work experience in various roles and industries.

Aqib started their career in 2014 as a Software Associate at Wipro Limited, where they implemented Enterprise Asset Management systems. Aqib gained expertise in IBM SCCD V7.5 and IBM Cognos 10 BI Reports during their time there.

In 2016, Aqib joined Endurance International Group as a Web Solution Specialist, where they managed hosting packages, hosting servers, and domains. Aqib also troubleshooted DNS, email hosting, and web hosting.

Later in 2016, they worked at OASYS Information Technology L.L.C as a Pre Sales Consultant. Their role involved training and consulting for the HRMS developed by OASYS Info. Aqib catered to major hospitality chains across the GCC and MENA region.

In 2018, Aqib joined Smart City Systems U.A.E as a Customer Success Manager. Aqib utilized their more than 5 years of experience in training, client liaison, and implementing technological solutions. Aqib provided in-depth technical research and suggestions to clients and implemented performance management processes for various companies.

Aqib's most recent role is at EmiratesHR, where they started in 2020 as a Client Onboarding & Training Manager. Aqib is the first point of contact with clients and ensures a smooth onboarding process. Aqib also assists sales and account management by clarifying technical and functional details to clients.

Additionally, at EmiratesHR, they held the role of Implementation & Customer Success Manager from 2020 to 2022. Aqib implemented HRMS solutions for clients and monitored the health of accounts, taking actions to ensure client success and encourage upgrades to the latest offerings.

Throughout their career, Aqib has demonstrated expertise in client management, training, and implementing technological solutions. Aqib has worked in various industries, including HR technology, web hosting, and software consulting.

Aqib Khan's education history is as follows:

- From 2020 to 2021, Aqib attended Amity University and completed a Post Graduate Diploma in Human Resources Management and Services.

- Aqib attended the University of Mumbai from 2011 to 2014, where they earned a Bachelor of Science (BSc) degree in Information Technology.

- Between 2009 and 2011, Aqib studied at M.H. Saboo Siddik College Of Engineering, obtaining a Secondary School degree in Mechanical Maintenance.

- Aqib completed their high school education at Indian School, R.A.K, U.A.E, from 1998 to 2009.

Additionally, Aqib has obtained several certifications, including:

- "Verified International Academic Qualifications" from the World Education Services in July 2022.

- "Certified Customer Success Manager (CCSM) Level 1" from SuccessHACKER in August 2020.

- "Avoiding Common Pitfalls in Customer Success Management," "Business Fundamentals for Customer Success Managers," "Customer Success Management Fundamentals," "Engagement Evaluation Best Practices for Customer Success Management," "Engagement Preparation Best Practices for Customer Success Management," and "Value Realization Best Practices for Customer Success Management" from LinkedIn in June 2020.

- "ITIL® Foundation 4 First Look" from LinkedIn in October 2019.

- "IBM Certified Associate - SmartCloud Control Desk V7.5" and "IBM Certified Designer - Cognos 10 BI Reports" from IBM in November 2015.