Jishi Thomas

Senior Client Services Specialist at Emirates HR

Jishi Thomas has a diverse range of work experience spanning multiple companies and roles. Starting in 2006, Jishi worked as a Senior Associate at Verizon Data Services, focusing on providing customer support and coaching the team. In 2011, they transitioned to Sutherland Global Services as a Senior Quality Analyst.

Moving on, Jishi joined Khalifa University in 2015 as an IT Coordinator, supporting the transition of the university merger and supervising the support team. They also took on the role of Information Technology Coordinator at Jumbo Electronics Company Limited (LLC), where they were responsible for coordinating project status reports and supporting IT project management.

In 2020, Jishi joined Digital14 as a System Administrator, managing staff work assignments, coordinating interactions between stakeholders, and providing hardware and software support. They achieved notable milestones such as deploying SharePoint, training users, and successfully migrating phone and communication systems.

Currently, Jishi is a Senior Client Services Specialist at EmiratesHR, starting in 2022. No end date is provided for this role.

Jishi Thomas began their education at Indian School, Bahrain from 1988 to 1992. Jishi then attended Bethany Academy from 1992 to 1998. Thomas went on to pursue a Bachelor's degree in Physics from Mahatma Gandhi University, where they studied from 2000 to 2003. Following this, they earned their Master's degree in Computer Science from the same university, studying from 2003 to 2005.

In terms of additional certifications, Thomas obtained the ITIL Foundation Level certification from PeopleCert in July 2019. Jishi also holds a Six Sigma Certification in Yellow Belt, although the institution and specific dates of attainment are not provided.

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Timeline

  • Senior Client Services Specialist

    December, 2022 - present