Khawla Bumelha is an experienced professional currently serving as the Innovation Manager at ENOC since May 2016, where responsibilities include promoting a customer-centric culture and managing corporate governance through regular customer meetings and addressing service-related issues. Prior to this role, Khawla worked at Dubai Properties Group from April 2007 to May 2016 as an Assistant Manager in the Project Management Office (PMO), where duties involved preparing project status updates, managing performance metrics, establishing IT-enabled PMO systems, and ensuring effective communication of organizational performance to higher management. Khawla holds a Master of Science in Innovation and Change Management from Hamdan Bin Mohammed Smart University and a Bachelor of Business Administration in Accounting from Higher Colleges of Technology.