Andrea Perez Santana

Andrea Perez Santana is an experienced professional in customer success and account management, currently serving as a Senior Customer Success Manager for BENELUX and the UK at Emma – The Sleep Company since October 2023. Prior experience includes roles as a Customer Success Manager and Account Manager at Smart Protection, where Andrea managed a portfolio of over 30 B2B accounts and focused on cultivating trusted advisor relationships. Andrea's background also features positions in sales development at Bdeo, incentive travel planning at Halcón Viajes, and customer management at Puma Energy. Academic qualifications include a Bachelor's degree in International Business Administration from Universidad de La Sabana and a degree in event organization from EAE Business School, among other educational achievements.