Paula Russo

Paula Russo is an experienced professional in UX research and service design, currently serving as Senior Team Lead UX Research at Emma – The Sleep Company and as an Orientador at Nova School of Business and Economics. Paula has been with Imma Consult since September 2016 as Lead UXR, providing consulting and training for notable clients such as DHL and BASF. Additionally, Paula holds the position of COO Mediterranean Europe at Zeit Org and has previously worked as Lead UXR at Monday. With a robust skill set in Agile methodologies, business strategy, and various research techniques, Paula has demonstrated expertise in facilitating workshops and conducting both qualitative and quantitative research. Paula obtained a degree from USP - Universidade de São Paulo between 2001 and 2006.