Sarah Melancon

Sarah Melancon is an experienced professional in customer experience and operations support, currently serving as Operations Support Team Lead at Emora Health since July 2025. Previously, Sarah worked at Headway as a Premier Support Specialist, specializing in resolving high-risk escalations and delivering tailored support to enhance customer satisfaction. Sarah's background includes a role as a Senior Customer Experience Associate at The Farmer's Dog, where complex issue resolution and team mentorship were key responsibilities. Before that, Sarah held graphic design positions at The New Primal and PerfectServe, Inc., and gained initial experience as a Social Media Intern at Anna Maria Island Community Center. Sarah earned a Bachelor's degree in Advertising from the University of Tennessee, College of Communication & Information.