Crystal Stone has extensive experience in the financial services sector, currently serving as the Lead Member Relationship Officer at Empeople Credit Union since November 2019, where responsibilities include overseeing teller and vault operations and supporting administrative tasks. Previous roles at Empeople include iBranch Officer and New Member Specialist. Additional experience encompasses a range of positions at various credit unions, such as Teller II and Call Coordinator, with a focus on member service, problem resolution, and adherence to security protocols. Crystal also holds a Medallion Signature Guarantee Certification since January 2021 and has worked as a consultant for Paparazzi Accessories and as Treasurer for Purseverance 207. Roles in retail management at Hannaford Supermarkets and TD Bank further highlight a strong background in customer service and operational oversight.