Emily Pages (Spatucci)

Emily Spatucci Pages is an accomplished Customer Service Manager with extensive experience in call center management and operations. Currently at EmpireCovers since March 2020, Emily oversees customer service strategies. Prior to this role, Emily worked as a Call Center Manager at Leidos, managing an overnight call center and producing analytics to enhance performance. From April 2010 to February 2019, Emily held the position of Call Center Manager at Mid Atlantic Retina, where responsibilities included hiring, training, and performance assessment while overseeing a diverse staff. Emily holds a Bachelor of Arts in Mathematics from Rutgers University – Camden.