Sinatra Williams

Sinatra Williams is an experienced IT professional with a diverse background in technical support and consulting. Currently serving as an Independent Contractor at Williams IT Consulting since May 2012, Sinatra specializes in managing LAN/WAN, information security, and disaster recovery technologies for corporate and small business clients. Additionally, as a Help Desk Analyst at Empire Merchants since October 2019, Sinatra addresses technical assistance requests and resolves hardware and software issues. Previous roles include contractor positions at the United States Environmental Protection Agency and the United States Social Security Administration, as well as IT support roles at organizations such as Duke Clinical Research Institute and North Carolina Department of Health & Human Services. Sinatra possesses strong expertise in systems management, user support, and security compliance, underpinned by ongoing education at Wake Technical Community College.