Toronto Transit Commission (TTC)
Mohamed Yussuf is an experienced Help Desk Analyst currently employed at Toronto Transit Commission (TTC) since March 2019. Prior to this role, Mohamed worked as a Field Support Specialist and Service Desk Analyst at Aecon Group Inc., where responsibilities included addressing and prioritizing technical support requests and troubleshooting various hardware and software issues. Additional experience includes positions such as Application Support Analyst at North Plains Systems, Field Support at PCL Construction, and Technical Support at Bell, where Mohamed consistently provided high-quality customer service and resolved technical problems. Educational qualifications include a degree in Computer Networking from Humber College, CompTia A+ and CCNA routing and switching certifications from Cisnet, and ongoing studies for a Diploma of Education in Cybersecurity Analyst at Herzing College.
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Toronto Transit Commission (TTC)
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The Toronto Transit Commission has a rich history dating back to 1921. Since that time, the TTC has grown to become North America’s third largest transit system, providing 1.7 million customer journeys every workday, or around 540 million rides per year. The TTC has a proud record for providing safe, reliable transit. Operating across five distinct modes of transportation, the TTC has developed a reputation for excellence in the integration of those modes through well-proven design. A full-service operator, the TTC is capable of undertaking virtually every activity in-house via our 17,000 dedicated and professional employees. Toronto’s transit system should match the experience of living in such a city: a high quality, accessible network that understands what our customers need and delivers what matters most to them. The TTC is committed to delivering a world-class transit system.