Entropik
Santhosh Mahizhan is an experienced professional in customer success and business partnership, currently serving as a Business Partner at ICON plc since November 2023. Previously, Santhosh held the role of Senior Manager Customer Success at Entropik Tech and Senior Customer Success Manager at Kissflow, where responsibilities included managing client accounts, ensuring timely deployment, conducting business reviews, and driving customer engagement. Prior experience includes positions as Customer Service Team Lead at Valeo, Account Relationship Manager at OrangeScape, and various roles in application development and technical support. Santhosh holds a Bachelor of Technology degree from Anna University Chennai and SKR Engineering College, specializing in Information Technology.
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Entropik
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Entropik is an AI-powered integrated market research platform that uses emotion AI to humanize experiences. They enable research, marketing, and product teams to move towards a more continuous, collaborative, agile, and scalable way to capture user feedback by democratizing research and insights data across the organization. It handles tracking,measuring, and decoding consumer behavior so they can focus on expert decision making rather than tedious time consuming research activities.