Alison Mourot

Alison Mourot has several years of work experience in customer success and account management roles. Alison currently serves as the Director Customer Success, Northern Europe at Emplifi. Prior to this, they worked at Iterable as the Senior Manager, Enterprise Customer Success, where they managed a team of 5 and was responsible for renewals, upsells, and client satisfaction. Alison also held various roles at Olapic by Social Native, including Director, Customer Success EMEA & APAC, Manager, Customer Success EMEA & APAC, Senior Account Manager EMEA, and Account Manager EMEA. Before that, they worked as an Account Manager at Animal, where they developed relationships with national retailers, and as the International Key Accounts Sales Support at Haddad Brands. Lastly, they held multiple roles at Quiksilver Europe, including Account Manager, PA to the UK & IE Sales Director/Showroom Manager, and Sales Management Assistant/Event Coordinator.

Alison Mourot earned a Bachelor's degree in Business and Applied Languages from the University of Nice Sophia-Antipolis, France from 2007 to 2009. Alison then pursued a Bachelor's degree specialized in Translation and Interpretation at Universidad de Granada from 2009 to 2010. Later, from 2011 to 2013, they attended IAE Nice (Graduate School of Management) and obtained a Master's Degree in International Business and Management, focusing on Specialized Sales and Marketing Operations.