NY Hotel Trades Council & Hotel Assoc. of NYC Employee Benefit Funds
Rodrigo Caicedo-Aristizabal is an accomplished professional with a diverse background in patient services, call center management, and sales operations. Currently serving as the Director of Patient Services at the NY Hotel Trades Council & Hotel Association of NYC Employee Benefit Funds since October 2023, Rodrigo previously held the position of Call Center Manager at Callen-Lorde Community Health Center. With experience as a Sales Manager during a consulting role and Operations Manager at Gina Marie Refrigerator Doors, Rodrigo has successfully managed commercial client accounts valued up to $3M, negotiated project assets, and advised senior leadership on business strategies. Additional roles include Global Senior Engagement & Growth Implementation Manager at Groupon and Strategy & Implementation Manager at AT&T. Rodrigo is recognized for significant contributions to customer retention and productivity improvements, earning multiple Circle of Excellence Awards at Vonage America. Rodrigo holds a Master of Social Work from Yeshiva University and dual Bachelor of Arts degrees in Communication and Media Studies from Hunter College.
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NY Hotel Trades Council & Hotel Assoc. of NYC Employee Benefit Funds
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The NYHTC & HANYC Employee Benefit Funds (the Funds) provides health, pension and other benefits to over 85,000 Union members, dependents and retirees of the New York City hotel industry. These benefits are funded almost entirely by industry employers and are offered nearly free of cost to our members. Members do not make contributions to the benefits provided through the Funds, nor do they face co-pays or deductibles for their health coverage (except for either a $0, $5 to $15 pharmacy co-pay for formulary drugs). Training, scholarships and legal services are also provided, as well as a voluntary 401(k) program which members may contribute to as a supplement to their pension. The Funds owns and operates Health and Dental Centers in Harlem, Midtown, Queens and Brooklyn as well as an Industry Training Center in Queens. Nearly 1,000 doctors, nurses, pharmacists, counselors, clerks and administrative staff are employed or contracted with in-house to provide these services to our members. Members’ benefits were established through a collective bargaining contract between the New York Hotel Trades Council (the “Union”) and the Hotel Association of New York City, Inc.