Rodrigo Caicedo-Aristizabal

Rodrigo Caicedo-Aristizabal is an accomplished professional with a diverse background in patient services, call center management, and sales operations. Currently serving as the Director of Patient Services at the NY Hotel Trades Council & Hotel Association of NYC Employee Benefit Funds since October 2023, Rodrigo previously held the position of Call Center Manager at Callen-Lorde Community Health Center. With experience as a Sales Manager during a consulting role and Operations Manager at Gina Marie Refrigerator Doors, Rodrigo has successfully managed commercial client accounts valued up to $3M, negotiated project assets, and advised senior leadership on business strategies. Additional roles include Global Senior Engagement & Growth Implementation Manager at Groupon and Strategy & Implementation Manager at AT&T. Rodrigo is recognized for significant contributions to customer retention and productivity improvements, earning multiple Circle of Excellence Awards at Vonage America. Rodrigo holds a Master of Social Work from Yeshiva University and dual Bachelor of Arts degrees in Communication and Media Studies from Hunter College.