Eric Zawid

Eric Zawid is a seasoned professional with extensive experience in customer success and hospitality management. Currently serving as a Senior Customer Success Manager at Employ since October 2020, Eric has achieved notable recognition, including President's Club status in 2024 and Value's Champion of the Year in 2022. With a strong track record of high customer satisfaction ratings, Eric has successfully managed over 90 key accounts and consistently exceeded performance goals. Previous roles include Customer Success Manager and Customer Support Specialist at Employ, Concierge at Fairmont Pittsburgh, and Hotel Manager at Caesars Entertainment. Educational achievements include a Master's degree in Hospitality Administration from Cornell University and a Bachelor's degree in Marketing from the Wisconsin School of Business.