Jamie Tran

Jamie Tran has a solid work history in customer success and program management roles. Jamie Tran began their career in 2008 as a Marketing Specialist at Cisco WebEx, where they marketed WebEx meeting solutions and facilitated training sessions. They then progressed to become an Online Program Manager, delivering maintenance projects and managing partner webinars. In 2013, Jamie became a Program Manager for Online Marketing, leading the project management and communication for a redesign of the Cisco Spark marketing site.

In 2016, Jamie joined Cisco Systems as a Customer Success Manager for Webex Teams. Their responsibilities included driving adoption, providing training and support, and developing relationships with executive sponsors. They held this role for two years before transitioning to Dialpad in 2018 as an Enterprise Customer Success Manager. Jamie was responsible for managing and growing a customer base of 3 million in ARR, maintaining high net dollar retention, and identifying growth opportunities.

Jamie moved on to Front in 2020, where they held the position of Customer Success, Strategic Accounts. They served in this role for ten months before joining Lever in 2022 as a Senior Customer Success Manager. Specific details about their role at Lever are not provided. Overall, Jamie has a diverse background in customer success, program management, and marketing.

Jamie Tran studied Sociology at UC Santa Barbara from 2003 to 2006. Later, in 2014 to 2015, Jamie attended General Assembly to learn about UX Design.