Heza H.

Heza H. has extensive experience in customer care and technical support roles, currently serving as a Senior Customer Care Consultant at Employment Hero since May 2023, after holding the position of Senior Support Consultant. Prior experience includes roles as a Technical Support Analyst at Shippit from November 2022 to April 2023 and multiple positions at Employment Hero from June 2019 to November 2022, including Technical Support Specialist and a secondment as an Office Coordinator. Previous roles include Customer Success Specialist at Total Synergy, contributing to the development of business and project management software for the architecture, engineering, and construction sectors from July 2015 to June 2019, and a Content Integrity Specialist at Next Commerce from July 2013 to July 2015. Heza H. holds a Bachelor of Science in Games Development from the University of Technology Sydney and a Diploma in Games Development from TAFE.