Mia Cao

Mia Cao is an accomplished Product Owner with extensive experience in managing and enhancing consumer-facing products across multiple organizations. At Employment Hero, Mia currently leads product development initiatives, while at Jayride, notable achievements include boosting conversion rates through UI/UX redesigns and implementing self-service functions that improved user experience and reduced support workload. Previous roles at Be Group JSC involved enhancing risk management for payment systems, successfully lowering charge failure rates significantly. Early career positions at Beeketing focused on launching e-commerce and chatbot applications, while foundational experience as a Web Designer and UI/UX Designer provided a strong background in user research and interface development. Mia holds a Master's degree in Business from Sydney Business School and a Bachelor's degree in International Economics from Foreign Trade University.