Jin Gwak

Jin Gwak serves as the Chief Information Officer at Empower Federal Credit Union, leading technology initiatives to enhance member experience and operational efficiency since November 2023. Prior experience includes roles such as Chief Digital & Information Officer and Chief Information Officer at AmeriCU Credit Union, where Jin managed digital services and oversaw IT governance, innovation, and infrastructure planning from June 2013 to October 2023. Previous positions also encompass managerial responsibilities at Raymour & Flanigan, focusing on telecommunications and network security, and engineering roles at Altria and ISL Computer, INC. Jin holds a Master of Science in Computer Science from New York University - Polytechnic School of Engineering, a Bachelor of Arts in Psychology from Ajou University, and a certificate in Digital Strategies for Business from Columbia Business School.