Riley McNally

Riley McNally is an experienced professional currently serving as an RMD Specialist at Empower since April 2022, where responsibilities include providing payment instructions for RMD payments and addressing missed RMD situations. Previously, Riley held roles at Empower as a Senior Client Service Associate and Customer Service Representative, delivering exceptional service to plan sponsors and participants. Additional experience includes working as Game Day Staff at the Philadelphia Eagles, where guest experience is prioritized, and serving as a Customer Service Representative at Prudential Financial. Earlier positions include a Loan Administration Specialist at Fidelity Bank, Merchandise Associate at Walt Disney World, and Sales Associate at Jerrys For All Seasons. Educational credentials include a Master of Science in Arts Administration and Museum Studies from Drexel University and a Bachelor's degree in Communications: Public Relations & Advertising and Arts Administration from Albright College.