Tom Murray is an accomplished Senior Customer Success Manager at HR Acuity, with a focus on increasing customer satisfaction and retention through understanding business needs and implementing customer experience strategies. Tom has held various roles in customer success, including positions at Aimbridge Hospitality and iCIMS, where responsibilities included managing use case enablement and maintaining customer engagement. Prior experience includes a technical account manager role at Apple, as well as sales and leadership positions at CENTURY 21® and Best Buy. Tom holds a B.A. in History and an MAT in Education from Monmouth University.
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