Lee Ling is an experienced professional with a strong background in client services management and human resources delivery, currently serving as Client Services Manager at Empyrean Benefit Solutions, Inc. since January 2016. Previously, Lee held positions at Aon Hewitt as an HR Client Delivery Analyst and at Cigna across various roles, including Implementation Manager and Service Operations Manager, contributing significantly to operational efficiency and client satisfaction. With an educational foundation in Business Administration, Marketing, and Finance from The University of Texas at Austin and Texas McCombs School of Business, Lee has consistently demonstrated expertise in process improvement, client relations, and project management across diverse sectors.
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