Melissa Deel

Melissa Deel is an experienced professional in client service and operations management, currently serving as Client Service Manager at Empyrean since March 2022. In this role, Melissa is accountable for client satisfaction, relationship management, and benefits administration delivery. Since June 2017, Melissa has also been Operations Manager at Deel Advanced Consulting, overseeing client accounts, employee engagement, and the firm’s growth initiatives. Prior experience includes serving as Benefits Operations Manager at LifeWorks from September 2019 to March 2022, where Melissa focused on operational performance and service quality, and as Operations Manager at Aon Hewitt from September 2011 to September 2017, managing client escalations and eligibility processes. Melissa's education includes a certification from the Project Management Institute and a Real Estate License from the Champions School of Real Estate.