Patrick Crouse

Patrick Crouse has over 18 years of work experience. Patrick is currently working at Empyrean since 2018 as the Director of Client Services. In this role, they manage major brokerage partnerships and strategic initiatives. From 2016 to 2018, Patrick worked as a Client Services Manager at Empyrean Benefits Solutions, where they were responsible for project management, requirements gathering, and relationship management. Prior to that, they worked at Bloom Health from 2013 to 2021, first as a Service Center Manager and then as a Client Service Manager. At Bloom Health, they managed a call center and developed strong relationships with health plans. Before that, Patrick worked at Assurant Health from 2003 to 2013 in various roles, including Customer Care Center Manager and Direct Sales Center Supervisor. In these positions, they supervised teams, coached sales agents, and managed individual medical placements.

Patrick Crouse attended Big Lake High School from 1990 to 1998 and Anoka Technical College from 1994 to 1996. Patrick has also obtained several certifications, including "How to Think Strategically," "Making Hybrid Teams Work," "Top 10 Rules for Highly Effective Leadership," "Be the Manager People Won't Leave," and "Be the Manager Who Fights for Their Team" from LinkedIn. Additionally, they are a licensed Accident, Health, and Life Agent in 43 states.