EMS Management & Consultants, Inc.
Karen Lawson is currently working as a Customer Service Workforce Optimization Analyst at EMS Management & Consultants, Inc. Prior to their current role, Karen held various positions at ResultsCX, including Workforce Management Site Lead, WTT, Real Time Analyst, and Supervisor. Karen is pursuing a Bachelor of Science in Business Administration with a concentration in Management at Western Governors University, and Karen graduated from Patrick County High School in 2009.