Clarence Mok

Clarence Mok has extensive work experience in various roles at Cathay Pacific Airways and Enable Professional Services. At Cathay Pacific Airways, they served as a Configuration Analyst, Business Analyst, and finally as a Service Operation Lead. In these roles, they managed teams, implemented LEAN projects for IT asset and inventory management, optimized software assets, and oversaw IT service management processes. At Enable Professional Services, Clarence held the positions of Principal Consultant and Head of Customer Success.

Clarence Mok holds a Bachelor's Degree in Computer Engineering from The Hong Kong University of Science and Technology. Clarence also earned a Master's Degree in Computer Science from The Chinese University of Hong Kong. In addition to their academic credentials, Clarence has obtained various certifications in different fields, including Certified Application Developer and Certified System Administrator from ServiceNow, Certified Novell Engineer (CNE) from Novell, Certified Solaris Administrator (CSA) from Oracle, Cisco Certified Network Associate (CCNA) from Cisco, ITIL Foundation from AXELOS Global Best Practice, Microsoft Certified Systems Engineer (MCSE) from Microsoft, Oracle Certified Professional Database Administrator (OCP) from Oracle, and Project Management Professional (PMP) from the Project Management Institute. The specific years of completion for these certifications are not provided.