Emerson Zabat

Emerson Zabat has a diverse work experience in various roles and industries. Starting in 2001, they worked at Accenture as an Application Development Team Lead and Business Analyst for American Express. From 2005 to 2009, they worked at Citibank as a Development Team Lead and Business Analyst for the EBS-TS application. They then joined Barclays Capital - Prime Services IT from 2009 to 2012 as the Regional Application Management Lead for APAC. In 2012, they joined Oil Search Limited as a Senior Business Analyst. Most recently, Emerson has been working at Enable Professional Services since 2016, with roles including Senior Consultant, Engagement Manager, Principal Consultant, and their current role as Practice Director - Customer Experience.

Emerson Zabat completed their Bachelor of Science degree in Electronics & Communications Engineering from Saint Louis University (PH) from 1995 to 2000. Emerson has also obtained several certifications throughout their career. In 2009, they obtained the ITIL Foundations in IT Service Management (v2) certification from EXIN. In 2010, they obtained the ITIL Foundations in IT Service Management (v3) certification from Loyalist Certification Services. In 2011, they obtained the Project Management Professional (PMP) certification from the Project Management Institute. Finally, in 2017, they obtained the Certified Systems Administrator (CSA) and Certified Implementation Specialist (CIS) certifications from ServiceNow.