Paul Austin

Paul Austin is an experienced IT professional with a focus on ServiceNow administration and development. Since April 2018, Paul has served as a Lead Consultant and Engagement Manager at Enable, a Fujitsu company, where the emphasis is on automating business processes to enhance customer experiences. Prior experience includes a senior role at Santos Ltd, where responsibilities expanded from Service Desk Analyst to include team mentoring, resource management, major incident management, and extensive ServiceNow development and implementation tasks. Paul's career spans various positions in IT support and administration across multiple organizations, complemented by a Diploma in Network Engineering from TAFE SA.