Rachel Bromley

Director Of Customer Operations at Encentiv Energy

Rachel Bromley has a diverse work experience spanning various roles and industries.

Rachel began their career in 2011 as a Team Leader and Student Manager at Chick-fil-A-Franchise, where they supervised a team of 10 employees, managed store transactions, and ensured excellent customer service.

In 2015 and 2016, Rachel worked as a Staff member at TEAMeffort Youth Mission Camps, leading youth groups on week-long mission trips to New Orleans, LA, and Union Beach, NJ. Rachel managed construction sites, organized evening activities, and supervised chapel services.

In 2017, Rachel held multiple roles, starting as a Student Intern at The Washington Center and a Campus Engagement Intern at 1776. Rachel then worked as a Consultant and Project Manager at the Small Business Institute, conducting industry research and improving customer communications. Later that year, they served as an Office Manager at Faros Properties, overseeing administrative tasks.

From 2018 to 2021, Rachel joined Ikos, where they took on several positions, including Business Development Specialist, Senior Business Development Specialist, Business Development Manager, and Strategic Operations Manager, responsible for strategy implementation and business growth.

Rachel's most recent role is with Encentiv Energy, starting in 2022, where they work as a Customer Success Manager, ensuring customer satisfaction and driving business success.

Rachel Bromley earned a Bachelor of Science degree in Entrepreneurial and Small Business Management, as well as a Bachelor of Arts degree in Spanish from Indiana University of Pennsylvania. Rachel'sundergraduate studies took place from 2013 to 2017. Rachel then went on to pursue a Master of Business Administration (MBA) degree at the same university from 2017 to 2019. No specific field of study was provided for their MBA program.

Links

Timeline

  • Director Of Customer Operations

    January 1, 2024 - present

  • Customer Success Manager

    August, 2022

  • Business Development

    January, 2022

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