Encompass Supply Chain Solutions
Desmond Agbortabi has extensive experience in customer service and technical installation. Currently serving as a Customer Service Representative at Encompass Supply Chain Solutions, Inc. since August 2015, Desmond manages approximately 80 to 100 calls daily, providing support to clients. Additionally, Desmond has worked as an Installer for Comcast since February 2014 and previously held a sales position at ADT from 2010 to 2012. Desmond holds a Bachelor of Business Administration (B.B.A.) in Finance from Georgia Gwinnett College, completed in 2015.
Encompass Supply Chain Solutions
Encompass is a market leader in forward and reverse supply chain management and repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass manages all stages of the product lifecycle, including OEM replacement parts and finished goods logistics, board repair and product refurbishment services, returns management, consumer technical support, asset value recovery and eco-friendly disposal. We provide full visibility and accountability to ensure top performance. Encompass is headquartered in and operates a 150,000-square-foot distribution and repair facility in Lawrenceville, GA, just north of Atlanta. We also have strategically-located distribution facilities in Nevada and Florida with order fulfillment to Canada and Latin America. Encompass maintains call center operations in Lawrenceville 8:30 a.m.-8 p.m. Eastern time. The company employs approximately 200 associates. To learn more, please visit our corporate site, solutions.encompass.com and e-commerce site, encompass.com.