Melissa Fuentes-Gonzales

Melissa Fuentes-Gonzales is an experienced customer service professional with a strong background in various roles within the steel and safety products industries. Currently serving as a Customer Service Representative in the Latin America Department at Encon Safety Products, Inc. since September 2015, Melissa has previously held positions including Receiving Clerk and QC Assistant at Stemcor Special Steels, where responsibilities included inventory management and communication with sales and shop staff to meet production schedules. Other notable roles include Sales Support Admin at Stemcor Special Steels, where Melissa maintained documentation for customer purchases in compliance with quality certifications, and Receiving Clerk at McMahon Steel Supply, Inc., focusing on customer service and supplier performance. Melissa began their career as a Shipping & Receiving Clerk at O’Brien Wire Products. Education was completed at Texas School of Business-North from 1995 to 1996.