Joshua Kanter

Joshua Kanter is an accomplished marketing leader with extensive experience in leading the marketing and customer experience functions across B2B and B2C businesses, including all aspects of the company's customer engagement strategy, direct marketing strategy, digital consumer engagement, loyalty marketing, marketing technology, customer analytics, and brand creative strategy.

In his role as Chief Marketing Officer at Encora, Joshua oversees the company’s marketing, experience design, and brand communications across all service lines and geographies. Prior to joining Encora, he served as the Chief Marketing Officer at PetSmart and International Cruise & Excursions and Senior Vice President of Marketing Strategy at Caesars Entertainment. Earlier in his career, Joshua was an Associate Partner at McKinsey & Company, where he focused on the loyalty strategy and customer lifecycle management practices in several service industries, including hospitality, financial services, telecommunications, and retail.

Joshua holds a Bachelor of Arts in Psychology from Harvard University and an MBA from the Wharton School of Business.