Encore Boston Harbor
Derek Brugman has extensive experience in the hospitality industry, currently serving as a Bellman at Encore Boston Harbor since June 2019. Prior to this role, Derek has been a Door Man at Ames Boston Hotel since September 2010, where responsibilities include ensuring guest satisfaction and providing professional service related to hotel and local attractions. Additionally, Derek worked as a Membership Consultant at Hilton Hotels Worldwide from March 2005 to December 2008, contributing to a well-rounded skill set in customer service and hospitality.
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Encore Boston Harbor
Encore Boston Harbor features 210,000 square-feet of gaming space including more than 2,700 slot machines and 185 table games. Situated on the Mystic River in Everett, MA and connected to Boston Harbor, Encore Boston Harbor also boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts. The casino offers free self-parking for all guests seven days a week and is proud to be the Official Hotel of the New England Patriots.