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Joan Pilsmaker

Title 31 Compliance Manager at Encore Boston Harbor

Joan Pilsmaker is an accomplished compliance professional with extensive experience in anti-money laundering (AML) and financial intelligence across several prominent financial institutions. Currently serving as Title 31 Compliance Manager at Encore Boston Harbor since April 2019, Joan has previously held significant positions including Managing Director at State Street Corporation and Senior AML Manager at Royal Bank of Scotland Citizens, where management of large AML operations teams was a key responsibility. Joan's tenure at Bank of America and Fleet National Bank further showcased leadership in compliance operations and case investigations, significantly contributing to the prevention of financial crimes. Joan began a career in compliance at BankBoston and National Check Protection Service, focusing on regulatory adherence and consumer affairs. Joan holds an Associate Degree in Science from Aquinas Junior College.

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Boston, United States

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Encore Boston Harbor

Encore Boston Harbor features 210,000 square-feet of gaming space including more than 2,700 slot machines and 185 table games. Situated on the Mystic River in Everett, MA and connected to Boston Harbor, Encore Boston Harbor also boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts. The casino offers free self-parking for all guests seven days a week and is proud to be the Official Hotel of the New England Patriots.