Martin Ignatius Bernardo is a skilled professional with extensive experience in business analysis, technical support, and project management across various sectors. Currently serving as a Solution Specialist at Encore Business Solutions since March 2021, Martin leads discovery sessions, configures environments, and supports customers with NAV/Business Central. Previous roles include Technical Customer Support Advisor at 24-7 Intouch, where Martin provided technical assistance for mobile devices, and Business Analyst at RCG Global Services, focusing on offshore support for insurance processing. With experience as a Project Implementation Advisor for the Department of Education and a resource trainer, Martin has a strong background in project management and training. Martin holds a Bachelor of Science in Mechanical Engineering from the University of the Philippines Diliman and a Certificate in Business Analysis from Red River College Polytechnic.
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