Joe Romney is an accomplished Senior Operations Manager with extensive experience in managing operations and process improvement across various organizations. Currently at Encore Capital Group since June 2012, Joe oversees a global inventory management team, facilitates the integration of Asset Acceptance’s operational processes, and executes strategies for managing issuer relationships and call centers. Prior roles include Senior Operations Manager at Midland Credit Management and Quality Coordinator at Morgan Stanley Smith Barney, where Joe focused on enhancing client-employee interactions. Additional experience includes managing operations in the hospitality and service industries. Joe holds an MBA from Westminster University and dual bachelor's degrees in History and Economics/History from the University of Utah.
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