Kelly Maynard-Schellig

Kelly Maynard-Schellig has extensive experience in operations management, particularly in bankruptcy and client services. Currently serving as a Senior Operations Manager at Encore Capital Group since May 2016, Kelly has successfully managed various departments, developed business requirements, and ensured compliance with federal and state laws. Previous roles include Client Operations Manager and Agency Manager at Five Lakes Agency, Inc., where responsibilities included client onboarding, internal audits, and team management. Kelly also held positions at Shermeta, Adams & Von Allmen, P.C. and Ford Motor Credit Company, where expertise in project management and process improvement resulted in significant operational efficiencies and financial recoveries. With a strong foundation in Six Sigma methodologies, Kelly has contributed to training initiatives and process automation across multiple organizations.