Encore Exchange
Deana Mandigo has a strong work history, starting in 1993 as an Operations Manager at Sam's Club. In 1999, they transitioned to Staples as an Operations Manager, where they successfully reduced store losses and increased sales. Mandigo then joined Encore Exchange in 2006 as the Vice President of Revenue Cycle Services. In this role, they led the development of a new line of business, implemented multiple new clients, and took an unprofitable call center to profitability while saving costs. Mandigo's experience showcases their ability to manage teams, improve operational efficiency, and drive financial growth.
Deana Mandigo attended the State University of New York at Plattsburgh from 1988 to 1992, where they obtained a Bachelor of Arts (B.A.) degree in Mass Communication/Media Studies.
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Encore Exchange
Encore Exchange™, formerly CCi, is the healthcare industry expert in patient communications and self-pay management. Five decades of success with patient balance and revenue cycle integrations, Encore Exchange leverages a proven ability to drive down bad debt while improving patient relationships. Hospitals provide the best possible clinical experience for their patients. Encore Exchange follows that experience with a patient-friendly financial treatment unmatched in the healthcare industry for its convenience, simplicity, and affordability. U.S-based and 100% employee owned, Encore Exchange demonstrates an uncommon level of commitment to our stakeholders: Employees, our partners, hospitals/providers we serve, and their patients.