Extend Product Life-Cycles. Minimize Waste. Maximize Profitability.
With over 15 years of experience specializing in high-tech repair services catered to electronic/electrical OEMs, retailers, mobile carriers, and telecom providers. We work with you to meet your organization’s sustainability objectives and deliver solutions for electronic life-cycle management. 

We believe transparency is key to establishing trust with our clients.  We commit to being progressive, flexible, and innovative, proposing quality and cost-saving improvements while discovering the causes of complex failures. A strategic partnership with Encore empowers our customers to analyze and optimize monetization supporting a sustainable circular economy.

We hold several certifications, including TL9000, RIOS, and Responsible Recycling (R2).

Electronics

Sustainability

Telecommunications

Encore Repair Services

Encore Repair Services' headquarters in Elgin, IL, United States

Ray Roman

Regan Koetz

Josh Geller

Steve Carollo

This department provides strategic direction and oversight for the organization.

Executive Leadership

This department focuses on the design, development, and optimization of manufacturing processes and systems.

Manufacturing Engineering

This department focuses on the design, testing, and improvement of new products and processes.

Product Development

This department focuses on creating and nurturing relationships to drive sales and market growth.

Business Development

This department focuses on ensuring the quality of customer interactions and managing vendor relationships.

Customer Quality

This department focuses on developing financial strategies and analysis to guide the organization's fiscal decisions.

Encore Repair Services

Org chart

Teams

Executive Leadership

Manufacturing Engineering

Product Development

Business Development

Customer Quality

Financial Planning

Offices

Encore Repair Services

Org chart

Teams

Executive Leadership

Manufacturing Engineering

Product Development

Business Development

Customer Quality

Financial Planning

Offices

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