Encore Service Group
Dan Cytacki has a diverse work experience spanning several industries. Dan started their career in education as a student teacher and substitute teacher at Melvindale Public Schools before transitioning to the financial sector. At Quicken Loans, they served as a Sales Trainer and Coach, where they significantly improved team productivity. Dan then joined Michigan First Credit Union as a Student Branch Financial Service Representative, overseeing branch operations and coaching staff. Dan also co-owned All Things Creative, a creative business, and served as President of the Michigan First Chapter of Toastmasters International. In their most recent roles, they worked as a Customer Service Trainer at Flagstar Bank, a Team Leader at Quicken Loans, a Physician Liaison at Beaumont Health, a Director of Service Excellence at Encore Service Group, and a Training Consultant at Rocket Pro TPO. Throughout their career, Dan has demonstrated a commitment to providing exceptional service, training, and leadership.
Dan Cytacki attended Eastern Michigan University from 1998 to 2004, where they earned a Bachelor of Science degree in Education, History, and Psychology. Prior to their college education, there is no available information about their schooling.
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Encore Service Group
Encore Service Group was founded on the belief that healthcare and hospitality should go hand-in-hand. While most hospitals and medical centers are equipped to provide top notch medical care, they may lack the non-clinical services that satisfy the emotional needs of patients and guests. We know that perception is reality, and if a person hasn’t been met with warmth and hospitality, they can quickly develop a negative impression, regardless of the quality of care they or their loved one received. When a hospital or medical center partners with Encore Service Group, administrators can spend less of their budget on hospitality services and focus more on securing the clinical resources that patients, doctors, and nurses need. Our team is highly trained in creating and maintaining a warm, friendly environment, and it is our mission to make a lasting positive impression on every patient and guest we meet.