Jeannette Kramer

Jeannette Kramer has over 21 years of extensive experience in the insurance industry, specializing in managing multi-line casualty claims, including CGL, commercial auto, and homeowner liability, among others. Currently serving as Casualty Claims Manager and Western Region Casualty Team Lead at Encova Insurance since December 2001, Jeannette leads a team of 7-14 claims adjusters, focusing on maintaining high-quality claims handling in compliance with company policies and legal requirements. Previous roles include SIU Investigator, Property Field Claims Adjuster, and Senior CSR at Motorists Insurance Group, as well as claim adjuster positions at National Interstate Insurance Company and Victoria Financial Insurance Co. Jeannette holds a Bachelor's Degree in Criminal Justice/Police Science from Hiram College and has pursued further education at Arizona State University and The Institutes.