Melissa McClain-Haston

Vice President, Claims Operations at Encova Insurance

Melissa McClain-Haston has a diverse work experience spanning several roles and industries. Melissa began their career in 1987 as a District Manager at the West Virginia Workers Compensation Commission, where they worked until 2001. Melissa then joined Travelers, where they served as a Senior Director from 2001 to 2012, and later as a Quality Associate Examiner for the WC Product from 2012 to 2014. In 2014, Melissa joined Encova Insurance, where they held multiple positions including Technical Coordinator, Claims Manager, Director of Claims Policy, Procedure and Quality Assurance, and currently serves as the Vice President of Claims Operations. Throughout their career, Melissa has demonstrated leadership, strategic direction, and technical expertise in claims management and quality assurance.

Melissa McClain-Haston attended Marshall University, but no specific degree, field of study, start or end year information is provided.

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Previous companies

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Timeline

  • Vice President, Claims Operations

    August, 2023 - present

  • Director

    July, 2019

  • Manager - Claims Process, Procedure And Quality Assurance

    July, 2016

  • Technical Coordinator, Claims

    May, 2014

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