Damien Wilson

Technology Help Desk Team Lead at Endeavour Group

Damien Wilson possesses extensive experience in leadership and technical support across various industries. Currently serving as the Technology Help Desk Team Lead at Endeavour Drinks Group since September 2017, Damien oversees the Service Desk, providing technical assistance for software, hardware, and telephony needs across several brands. Prior to this role, Damien excelled as Sales Manager at Langton's Winery Direct, managing a large team of Winery Representatives and driving sales strategies for numerous wineries in Australia and New Zealand. Previous positions include Customer Relations Manager at Virgin Mobile Australia, where Damien led a team of Customer Relations Executives and managed complex customer complaints. Earlier experiences also encompass a Team Manager role at TeleTech, focusing on training and managing technical support recruits, along with a brief tenure at Carlson Marketing. Damien's career reflects strong capabilities in team leadership, technical support, and customer relations.

Location

Sydney, Australia

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Endeavour Group

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At Endeavour Group we exist to bring people together in better, more enjoyable, and more meaningful ways. Because we believe that social communities are thriving communities, built through great experiences and positive, memorable moments. United behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH Hotels. Our portfolio of complementary brands and businesses allows us to curate our brand propositions to meet customer needs. Each of our businesses has its own distinct value proposition, built through shared capabilities in format, range, digital, data and analytics that form the foundations of Endeavour Group’s market leadership in retail drinks and hospitality. For more information, including to access our social media guidelines, visit https://www.endeavourgroup.com.au/social-media-community-guidelines


Headquarters

Sydney, Australia

Employees

10,000+

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