Nicole Monsanto-Tögl

Nicole Monsanto-Tögl is an accomplished hospitality professional with extensive experience in customer experience and guest relations, currently serving as a Consultant Adjunct Faculty at Enderun Colleges since March 2021. As the founder of Cutting-Edge Training from June 2019 to May 2022, Nicole specialized in tailored training workshops for the hospitality industry across Asia Pacific, successfully partnering with numerous prestigious clients. Prior roles include Guest Experience Manager at The Athenee Hotel, a Luxury Collection Hotel in Bangkok, and W Shanghai, where Nicole demonstrated expertise in leading teams, implementing service standards, and enhancing guest engagement strategies. An educational background includes a Master's degree in Hospitality Administration/Management from Stamford International University and a Bachelor of Science in International Hospitality Management from Enderun Colleges.