Myrna Dap is a seasoned professional with extensive experience in customer journey management and marketing. Currently, Myrna serves as a Customer Journey Specialist B2B and has held various roles at Eneco since August 2016, including Proces Expert - Customer Care and Technical Support Specialist. Prior to this, Myrna worked at Van der Valk Hotel Rotterdam-Blijdorp as a Sales & Marketing Executive, focusing on online and offline marketing activities and optimizing hotel occupancy. Additional experience includes a role at Thermen Holiday as a Marketing & PR medewerker, where Myrna managed marketing campaigns and product development. Earlier in the career, Myrna organized fashion-related events and conducted research on communication policies for Stichting Achmea Rechtsbijstand. Myrna holds a Bachelor of Business Administration in Communication from Rotterdam University of Applied Sciences and a degree in Textiles and Fashion from ROC Mondriaan.
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