Filip Felicia Nicoleta

Filip Felicia Nicoleta is an experienced Customer Service Analyst currently employed at PPC Energy since May 2022, with a prior tenure at Enel from September 2015 to May 2022 in the same role. Responsibilities at Enel included enhancing service quality, project scheduling, and internal training on customer service techniques. Earlier experience includes roles as a Sales Representative and Warehouse Administrator at Vodafone Romania (July 2012 - October 2015), where Filip promoted services and trained new employees, and as a Sales Consultant at Konica Minolta Business Solutions România (June 2010 - May 2012), focusing on digital processing solutions. Initial experience as a Sales Representative at Telemobil (August 2008 - February 2010) involved product presentation and client engagement. Filip holds a degree from Universitatea Spiru Haret Constanta, acquired between 2003 and 2007.