Carmine Parente

Carmine Parente has extensive experience in digital transformation and customer engagement, currently serving as the Head of Global Digital Channels Platforms and Head of Customer Engagement & Mobile Solutions Platforms at Enel Group since August 2008. Responsibilities include managing Front Office platforms to enhance functional and technical evolution, operational efficiency, and cost-effectiveness while driving digital transformation for Enel Energia. Carmine's expertise encompasses Salesforce CRM, e-commerce, Adobe digital platforms, and AI integration. Previous roles involve leading marketing and digital solutions, overseeing project management in digital application landscapes, and acting as an IT Demand Manager and Project Manager. Prior experience includes serving as a Business Analyst at SCAI SPA, providing consultancy and project management services. Carmine holds a Laurea specialistica in Ingegneria Gestionale from Politecnico di Torino and completed additional training in Digital Marketing at Politecnico di Milano.