Brittany Valentine, MBA

Brittany Valentine, MBA, has a diverse work experience spanning over 15 years. Brittany started their career in 2004 as a Sales Associate at The Home Depot, where they honed their multitasking skills and customer service abilities. From 2006 to 2010, they worked as a Lender at EnerBank USA, handling incoming calls, providing technical guidance, and interpreting credit reports.

Brittany then took on the role of a Senior Lending Support Specialist at EnerBank, where they processed loan application documents and researched internet applications to minimize customer outreach. In 2012, they became a Quality Assurance Team Lead, collaborating with senior management to create procedures and scripts for customer calls.

Brittany continued to advance in their career at EnerBank, becoming a Quality Assurance Supervisor in 2015. In this role, they supervised the QA team, conducted meetings, ensured system consistency, and prepared reports. Most recently, Brittany has been serving as a Customer Outreach Manager at EnerBank, where they manage the QA team, provides support to the QA Supervisor, and prepares workload reports.

Brittany also completed an internship in 2019 with the Utah Head Start Association Inc, where they conducted phone calls, ensured complete applications, and finalized documentation for need-based services.

Throughout their career, Brittany has demonstrated strong leadership skills, attention to detail, and the ability to work collaboratively with teams to achieve organizational goals.

Brittany Valentine completed their education with a Master of Business Administration (MBA) degree from the University of Utah, which they pursued from 2020 to 2022. Prior to that, they attained a Bachelor of Science (BS) degree in Peace and Conflict Studies from the same institution, graduating in 2019. Before their bachelor's degree, they studied at Salt Lake Community College, where they obtained an Associate of Science (AS) degree in Business/Commerce, General from 2014 to 2017. Additionally, they earned another Associate of Science (AS) degree in Social Work during the same period, indicating their diverse educational background.